Customer Service

  • Telephone: 086-0769-85038286
  • Contact:Mike
  • Fax: 086-0769-85038286
  • Address:No.20-23, South Five New Section, Exposition Road,Hou Jie Town, Dongguan City, Guang Dong Province

Customer Service

Serving Procedure
Post date:

No.

Sample submitted 

process

Notes

1

Fill in application form according to your need expressly with details about sample.

Get application form via below:

 1.http://en.prt-test.com.cn download application form;

 2.Ask for application form from PRT contact in below table;

 3.Via Email:prtits@yeah.net;

2

Delivery the finished application form, contact person business card, together with sample via express to PRT lab;

1.Leave your contact no. and PRT Sales name and no. when you delivery sample;

 2.Make sure the sample is well protected by appropriate packing to avoid pollution, mix, or leaking;

 3.Provide sufficient ample to avoid delay of test; if you are not sure about the quantity of sample, please contact PRT Sales or CS;

3

PRT will inform you once receive sample, and quote to you via e-mail or fax.

If you fail to receive our call or quotation after delivery, contact express deliverer;

4

We will arrange test after get confirmation and payment from you.

1.To avoid delay of testing, please arrange payment as soon as you receive our quotation; fax no.:

(Dg Lab:+86-0769-85038286)

 2.We will arrange test when get your payment or signed invoice;

 3.We arrange testing according to your application, quotation, and confirmed information between us.

 4.Contact customer service officer to update yourself about the testing process or revision;

5

PRT should issue reports according to your application. We will e-mail or fax a copy report, and the deliver the original and invoice to you via express postage;

If you fail to receive our call or quotation after delivery, contact express deliverer;

1.Once we get the bank remit from you, we delivery the original report and invoice to you according to the information on application and quotation table.

 2.Contact express service for express delivery information.

 3.If you have any enquiries about test report, contact CS or E-mail us via: prtits@yeah.net



Copy Right:provide REACH test,CPSC authentication and national regulations Consultation and technology assessment verification;one-step service

Technical support:Acshoes(Logn In)   粤ICP备11027034号-2

粤公网安备 44190002000357号

086-0769-85038286

Fax:086-0769-85038286

Email:dgprt333@126.com

Address:No.20-23, South Five New Section, Exposition Road,Hou Jie Town, Dongguan City, Guang Dong Province